5 Things Your Roadside Assistance Plan Probably Doesn’t Cover (But You Thought It Did)
That little membership card in your glove box makes you feel safe, doesn’t it? You assume you’re completely covered if your car breaks down.
It’s a comforting thought.
But that feeling is often an illusion.
When your car breaks down, that’s when you discover the shocking truth: your plan probably won’t cover the full cost of the service you need. You end up getting frustrated or panicking even more.
We hate seeing drivers go through that.
We’re Fast Melbourne Towing, your local tow truck Melbourne team, and we’re on the road helping people in these exact situations. We want to make sure you know the truth about your coverage before you ever need it.
1. They Only Tow to the Nearest Garage – Not Your Trusted Mechanic
You know that great mechanic you’ve used for years? The one who knows your car’s history and always gives you a fair price?
You naturally assume your roadside assistance will take your car there. But most basic plans only cover a tow to the nearest qualified workshop. This could be a random place you’ve never heard of, just a few blocks away. You lose all choice.
You have to trust a complete stranger with your car. They might overcharge you. They don’t know your vehicle’s quirks. All that history you built with your regular mechanic? It means nothing now.
2. The “Free Fuel” That Isn’t Free
You run out of gas and think, “No problem, my roadside assistance will bring me some.”
Think again.
Many plans don’t include free fuel. They might bring you a small amount, but then you get a bill for it. Or, they might not cover this at all for basic members.
So you’re still stranded, just now with a surprise charge.
This turns a simple mistake into an expensive hassle. You feel tricked.
3. Your “Unlimited” Calls Have a Hard Limit
You think your roadside plan lets you call for help whenever you need it.
That’s a dangerous assumption.
Many budget plans cap your service calls. You might get only two or three per year.
What happens on call number four when your older car breaks down again?
They simply won’t come. You’ve used your quota. You’re left completely stranded, even though you paid for “coverage.”
This isn’t peace of mind. It’s a countdown to being abandoned.
4. Stranded in Your Own Driveway
You think coverage means coverage, right? Whether you’re on the freeway or in your own driveway.
But here’s the catch.
Many roadside plans specifically exclude private property. Your car dies in your driveway, a shopping centre car park, or even your own garage? They might refuse to come.
Imagine being steps from your house, but completely stranded. Your “helpful” plan just calls it an invalid location.
5. The Accident Tow They Won’t Provide
After a crash, your first thought is to call your roadside assistance for the tow.
But standard roadside plans often don’t cover accident recovery.
They classify a crash as a “complex recovery,” not a simple breakdown. So they won’t send a truck. In that moment of shock and stress, you discover you’re on your own.
Now you’re dealing with the police, your insurance, and a damaged car—with no way to move it. The stress multiplies instantly.
This is when you need professionalism and care the most.
Get a Quick Solution That Works
Don’t let a piece of plastic in your glove box give you false confidence.
Those coverage gaps are real, and they leave you completely vulnerable when you need help most.
You deserve a tow truck Melbourne solution that just works.
Forget the fine print and the call-out limits. When you’re stranded, you need one simple, reliable number to call.
At Fast Melbourne Towing, we are your 24/7 local backup. You get fast help and a clear, upfront price before we start any work.
Drive knowing that a real solution is just one call away.
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